Azure Support Documentation

Welcome to Azure Support

This section provides comprehensive documentation and resources to help you effectively use Azure services and resolve any issues you may encounter. We are committed to ensuring your Azure experience is smooth and productive.

Whether you need help with common issues, understanding billing, or require direct technical assistance, you'll find the relevant information and pathways here.

How to Get Help

Azure offers multiple avenues for support, catering to different needs and urgency levels:

• Self-Help Resources: Explore our extensive Knowledge Base, FAQs, and Troubleshooting Guides for immediate answers to common questions.
• Community Forums: Engage with the vibrant Azure community on our Community Forums. Share your experiences, ask questions, and get advice from peers and experts.
• Support Plans: For prioritized assistance, consider our various Azure Support Plans, offering different levels of technical support, response times, and dedicated resources.
• Direct Contact: If you have an active support plan or need to report a critical issue, you can contact our support teams directly.

Troubleshooting Guides

Navigate through our specialized guides designed to help you diagnose and resolve common issues across various Azure services:

• Virtual Machines
• App Services
• Databases (SQL, Cosmos DB, etc.)
• Networking
• Storage
• Identity & Access Management

Can't find what you're looking for? Contact support or search our Knowledge Base.

Billing & Subscription Support

Manage your Azure costs, understand your invoices, and resolve subscription-related inquiries:

• View and manage your billing
• Analyze your costs
• Manage your subscriptions
• Understanding your invoices

For specific billing questions or issues, please refer to the support options available with your plan.

Technical Support

When you need in-depth technical assistance for your Azure solutions, our expert support teams are ready to help. Access technical support through:

• Support Tickets: Log in to the Azure Portal to create a new support request.
• Phone Support: Available for customers with eligible support plans. Find contact numbers here.

Please have your subscription ID and a detailed description of the issue ready when contacting support.

Contact Us

Choose the best way to reach out based on your needs: