Getting Help with Azure SQL Database

When you encounter issues or have questions regarding Azure SQL Database, Microsoft provides several channels to get the support you need. Whether it's troubleshooting a technical problem, understanding a feature, or seeking guidance on best practices, you can find assistance through our comprehensive support ecosystem.

1. Azure Support Plans

For comprehensive, timely, and technical support, consider an Azure Support plan. These plans offer various levels of service to meet your business needs:

  • Developer: For non-production environments.
  • Standard: For production workloads.
  • Professional Direct: For mission-critical workloads requiring faster response times and proactive services.
  • Premier: For large enterprises with complex needs.

Explore the Azure Support Plans to choose the best fit for your organization.

2. Microsoft Q&A

Microsoft Q&A is a vibrant community forum where you can ask questions, share your knowledge, and connect with other Azure users and experts. It's an excellent resource for technical questions, troubleshooting tips, and best practices related to Azure SQL Database.

Visit Microsoft Q&A for Azure

3. Azure Status and Service Health

Stay informed about the health and availability of Azure services, including Azure SQL Database. The Azure Status page provides real-time information on service incidents and planned maintenance.

Check Azure Service Status

Azure Service Health provides personalized insights into the health of the Azure services you use, including notifications of outages and upcoming planned maintenance.

Learn about Azure Service Health

4. Documentation and Knowledge Base

Our extensive documentation covers everything you need to know about Azure SQL Database, from getting started to advanced features and troubleshooting.

5. Azure Feedback

Have suggestions for Azure SQL Database or want to request a new feature? Share your feedback with the Azure team.

Submit Azure SQL Database Feedback

Common Support Scenarios

Connectivity Issues

Learn how to diagnose and resolve common connectivity problems to your Azure SQL Database instance.

Troubleshoot connectivity

Performance Tuning

Discover strategies and tools for optimizing the performance of your Azure SQL Database.

Performance tuning tips

Billing and Subscription Inquiries

Find information on managing your Azure billing and subscription details.

Billing and Subscription support

Security Best Practices

Explore recommendations for securing your Azure SQL Database against threats.

Azure SQL Database security