Developer
$29/month
- Technical support for non-production environments
- Web and email support
- Response times up to 8 business hours
- Access to documentation and community forums
- Standard break-fix support
Standard
$100/month
- Technical support for production and non-production environments
- Web, email, and phone support
- Response times for critical issues up to 1 business hour
- Access to all Azure documentation and resources
- 24/7 break-fix support
- Architectural guidance
Professional Direct
$1,000/month
- All features of Standard support
- Response times for critical issues up to 30 minutes
- Proactive monitoring and guidance
- Access to Designated Support Engineers
- Service Level Agreement (SLA) management
- Fast-track feature requests