Case Summary
Case ID: 4
Reported By: John Doe
Date Reported: 2023-10-26
Subject: Slow Loading Times
Description: Users are reporting significant delays when accessing the main application page. This appears to be affecting all users and is causing frustration. Initial diagnostics suggest a potential issue with database query optimization.
Comments
I've also noticed this issue, especially during peak hours. Could it be related to server load?
I agree with David. Let's investigate server metrics.
I've started running performance tests. The results are pointing to a slow query on the 'users' table.