Trouble with Recent Software Update - Error Code 503

I'm experiencing a persistent error after the latest patch.

Ever since I applied the v2.1.3 update last night, my application has been failing to start. It immediately throws an "Error Code 503: Service Unavailable" message. I've tried restarting my computer, clearing the application cache, and even reinstalling the software, but the issue persists.

Has anyone else encountered this? I'm running on Windows 10 Pro, and the application is supposed to connect to a cloud service. I've checked my internet connection, and it's stable.

Any suggestions or workarounds would be greatly appreciated!

Re: Trouble with Recent Software Update - Error Code 503

Hi TechGuru88, sorry to hear you're having trouble. We've received a few reports of similar issues. It seems to be related to a backend server configuration change that went live concurrently with the patch. Our engineering team is actively investigating and working on a fix. We expect to have a resolution within the next few hours.

In the meantime, can you try disabling any VPNs or proxy servers you might be using? Sometimes these can interfere with the new server routing.

Re: Trouble with Recent Software Update - Error Code 503

I'm also getting the same 503 error. My VPN is off, and I don't use a proxy. It started right after the update. Is there a way to roll back to the previous version temporarily?

Re: Trouble with Recent Software Update - Error Code 503

For anyone looking for a temporary workaround, I found that if you can manually edit the application's configuration file (usually `config.ini` in the installation directory) and change the `server_address` to `old.server.domain.com` (this is just an example, find the correct old address if you can), it might connect to the older, stable server. This isn't ideal but got me back online.