Knowledge Base

Frequently Asked Questions

Click the “Forgot Password” link on the login page, enter your registered email address, and follow the instructions sent to your inbox.

Navigate to My Account → Orders after signing in. All past orders are listed chronologically.

We accept Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay.

After your order ships, you’ll receive an email with a tracking number and a link to the carrier’s tracking page.

Items can be returned within 30 days of delivery for a full refund or exchange. See our Return Policy for details.