Frequently Asked Questions

We offer a 30-day return policy on most items. The item must be in its original condition and packaging. Please visit our Returns page for detailed instructions and exceptions.

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also find your tracking information in your account's order history.

Yes, we do ship internationally to select countries. Shipping costs and delivery times will vary based on destination. Please check our Shipping Information page for a list of available countries and rates.

We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All transactions are processed securely.

To reset your password, click on the 'Forgot Password' link on the login page. You will receive an email with instructions on how to set a new password. Make sure to check your spam folder if you don't see the email.

If you need to change or cancel your order, please contact us as soon as possible. We can only make changes or cancellations if the order has not yet been processed or shipped.