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Frequently Asked Questions

Why is my application crashing on startup?

Most crashes at launch are caused by missing dependencies or incorrect configuration files. Verify that all required libraries are installed and that the config.yml file follows the correct schema. Check the log file located at /var/log/app.log for detailed error messages.

How can I reset my password?

Navigate to the login page and click “Forgot Password”. Enter your registered email address and follow the link sent to your inbox. The link expires after 30 minutes for security reasons.

What should I do if I encounter a “Permission Denied” error?

This error typically indicates insufficient file system permissions. Ensure the user running the service has read/write access to the required directories. Use chmod and chown to adjust permissions, for example:
sudo chown -R appuser:appgroup /opt/app/data

Is there a way to enable debug mode?

Yes. Add debug: true to the config.yml under the logging section. After saving the file, restart the service to apply changes. Debug mode provides verbose output helpful for troubleshooting.

How do I update to the latest version?

Run the following commands in your terminal:
sudo apt-get update && sudo apt-get install app-package
Alternatively, download the latest binary from our downloads page and replace the existing executable.