No Sound Detected
If you're experiencing no sound during calls or media playback, follow the steps below to identify and fix the issue.
Step 1 – Verify System Volume
- Check your device’s volume settings and ensure it’s not muted.
- Increase the volume to a comfortable level.
Step 2 – Test Audio Output
Step 3 – Check Application Settings
- Open the settings menu of the application you’re using.
- Navigate to the “Audio” or “Sound” section.
- Confirm the correct output device is selected.
Step 4 – Update Audio Drivers
Outdated drivers can cause audio problems. Visit your device manufacturer’s website and download the latest audio driver for your model.
Step 5 – Restart the Application
Close and reopen the application. If the issue persists, try restarting your device.
Frequently Asked Questions
Why is my headset not detected?➤
Ensure the headset is properly plugged in and try a different USB or audio jack. Check the device manager for any disabled hardware.
Can I use Bluetooth audio?➤
Yes, make sure Bluetooth is turned on, pair your device, and select it as the output source in the application’s audio settings.
Why does sound cut out intermittently?➤
This can be caused by a weak network connection, outdated drivers, or background applications consuming resources. Follow the “Network Stability” guide for further help.