Azure Virtual Network Gateway VPN Client Connection Troubleshooting Cmdlets

This documentation provides a comprehensive overview of the Azure PowerShell cmdlets designed for troubleshooting VPN client connections to Azure Virtual Network Gateways. These cmdlets help diagnose and resolve common connectivity issues, ensuring seamless and secure communication between your on-premises networks and Azure resources.

Tip: Ensure you have the latest Azure PowerShell modules installed to access all available cmdlets and features. Run Update-Module -Name Az to update your modules.

Core Cmdlets for VPN Client Troubleshooting

Common Troubleshooting Scenarios

Scenario 1: Client Cannot Establish a Connection

Use Test-AzVirtualNetworkGatewayVpnClientConnection to verify basic connectivity and authentication. If issues persist, run Invoke-AzVirtualNetworkGatewayVpnClientConnectionTroubleshoot to get a detailed report.

Example:

# Connect to your Azure subscription
Connect-AzAccount

# Set your context to the correct subscription and resource group
Select-AzSubscription -SubscriptionId "YOUR_SUBSCRIPTION_ID"
$resourceGroupName = "MyResourceGroup"
$gatewayName = "MyVpnGateway"

# Get information about active connections
Get-AzVirtualNetworkGatewayVpnClientConnection -VirtualNetworkGatewayName $gatewayName -ResourceGroupName $resourceGroupName

# Test a specific connection (if you have the client IP)
# Test-AzVirtualNetworkGatewayVpnClientConnection -VirtualNetworkGatewayName $gatewayName -ResourceGroupName $resourceGroupName -ClientIp "192.168.1.100"

# Initiate a full troubleshooting session
Invoke-AzVirtualNetworkGatewayVpnClientConnectionTroubleshoot -VirtualNetworkGatewayName $gatewayName -ResourceGroupName $resourceGroupName -ClientIp "192.168.1.100" | Out-String -Stream

Scenario 2: Intermittent Connectivity or Low Bandwidth

Check the status of active connections using Get-AzVirtualNetworkGatewayVpnClientConnection. Review the gateway's performance metrics in the Azure portal and consider adjustments to the VPN client configuration or the gateway's SKU using Set-AzVirtualNetworkGatewayVpnClientConfiguration.

Note: Ensure that your on-premises network infrastructure is not a bottleneck. Check firewall rules, routing, and bandwidth utilization on your local network.

Scenario 3: Authentication Failures

Verify that the VPN client configuration on both the Azure gateway and the client device matches. Ensure the correct authentication type (e.g., IKEv2, SSTP) and any pre-shared keys or certificates are accurately configured. Use Get-AzVirtualNetworkGatewayVpnClientConfiguration to review the gateway's settings.

Advanced Troubleshooting

For complex issues, leverage the detailed logs and diagnostic outputs provided by the troubleshooting cmdlets. You may need to correlate this information with logs from your on-premises VPN devices and client operating systems.

Analyzing Troubleshooting Reports

The output of Invoke-AzVirtualNetworkGatewayVpnClientConnectionTroubleshoot often contains specific error messages and recommended actions. Pay close attention to:

Client Configuration Cmdlets

The cmdlets Get-AzVirtualNetworkGatewayVpnClientConfiguration and Set-AzVirtualNetworkGatewayVpnClientConfiguration are crucial for understanding and modifying the gateway's VPN client settings. These include:

See Also