Last updated: September 22, 2023
At Microsoft, we are committed to protecting your privacy. This privacy statement explains what personal data Microsoft collects and how we use it. We encourage you to read this statement fully to understand our practices.
1. Introduction
This privacy statement applies to the products and services offered by Microsoft Corporation and its affiliates (collectively "Microsoft," "we," "us," or "our"). It describes how we collect, use, and share your personal data. We may periodically update this privacy statement to reflect changes in our practices or in applicable laws.
2. Personal Data We Collect
Microsoft collects data to operate effectively and provide you with the best experiences with our services. You provide some of this data directly, such as when you create a Microsoft account, submit a search query to a Microsoft search engine, or contact us for support. We also obtain some of it by collecting data about how you interact with our services, for example, by using technologies like cookies, and receiving error reports or usage data from software running on your device.
2.1 Data You Provide
- Account Information: Name, email address, phone number, password, and demographic information.
- Payment Information: Billing address and credit card details (when purchasing services).
- Communications: Content of emails, chat messages, and other communications you send to us.
- Feedback and Support Data: Information you provide when you contact Microsoft support or participate in surveys.
2.2 Data We Collect Automatically
- Usage Data: Information about how you use our services, including features you use, websites you visit, and apps you run.
- Device Data: Information about your device, such as hardware model, operating system version, unique device identifiers, and mobile network information.
- Location Data: Precise or approximate location information from your device.
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and other tracking technologies to understand user preferences and improve service performance.
3. How We Use Your Personal Data
Microsoft uses the data we collect to:
- Provide and improve our services.
- Personalize your experiences.
- Process your transactions.
- Communicate with you.
- Provide customer support.
- Protect our services and users.
- Conduct research and development.
3.1 Personalization
We use data to personalize your experience, which includes recommending features, content, and products that may interest you.
4. Sharing of Your Personal Data
Microsoft shares your personal data only as described in this privacy statement. We do not sell your personal data.
- With your consent.
- With Microsoft affiliates and subsidiaries.
- With third-party vendors and service providers who perform services on our behalf.
- For legal reasons, such as to comply with a legal process or respond to government requests.
5. Your Choices and Control
You have choices regarding the personal data Microsoft collects and how it is used. You can access and manage your personal data through your Microsoft account settings.
- Managing your privacy settings.
- Opting out of promotional communications.
- Controlling cookies and tracking technologies.
6. Security of Your Personal Data
We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.
7. Children's Privacy
Microsoft services are generally intended for a general audience. We do not knowingly collect personal data from children without appropriate consent, as required by applicable law.
8. Changes to This Privacy Statement
We will update this privacy statement from time to time. The "Last updated" date at the top of this statement will be revised. We encourage you to review this statement periodically.