Managing Your Subscription

Overview

This article provides a comprehensive guide on how to manage your subscription with MyApp. You'll learn how to view your current plan, update your billing information, change your subscription tier, and cancel your subscription if needed.

Viewing Your Subscription Details

To view your current subscription status, plan details, and billing history, please follow these steps:

1. Log in to your MyApp account dashboard.
2. Navigate to the "Billing" section in the left-hand menu.
3. Click on "Subscription". Here you will see your active plan, renewal date, and payment method.

Updating Billing Information

Keeping your billing information up-to-date ensures that your subscription renewals are processed smoothly. To update your payment method or billing address:

• In the "Subscription" section, locate the "Payment Method" or "Billing Address" area.
• Click the "Edit" or "Update" button.
• Enter your new payment details (credit card number, expiration date, CVV) or update your billing address.
• Click "Save Changes".

We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

Changing Your Subscription Plan

You can upgrade or downgrade your subscription plan at any time. Changes typically take effect immediately, with prorated charges or credits applied to your account.

Upgrading Your Plan

To upgrade to a higher tier plan:

1. Go to the "Subscription" section of your dashboard.
2. Under your current plan, you'll see an option to "Upgrade Plan".
3. Select the new plan you wish to subscribe to.
4. Review the changes and confirm the upgrade. You may be charged the difference immediately or at the start of your next billing cycle, depending on the plan.

Downgrading Your Plan

To downgrade to a lower tier plan:

1. Navigate to the "Subscription" section.
2. Look for the "Downgrade Plan" option.
3. Choose the plan you want to switch to.
4. Confirm the downgrade. The changes will usually take effect at the end of your current billing period to avoid service interruption.

Cancelling Your Subscription

We're sad to see you go, but we understand. You can cancel your subscription at any time. Your access to premium features will continue until the end of your current billing period.

To cancel:

1. Go to the "Subscription" section in your dashboard.
2. Scroll down and find the "Cancel Subscription" button.
3. You may be asked to provide a reason for cancellation.
4. Confirm your cancellation. You will receive an email confirmation.

If you cancel, your subscription will not renew at the end of the current term. You will retain access to all features until that date.

Frequently Asked Questions