Support FAQ

How do I reset my password?

Click the "Forgot Password" link on the login page, enter your registered email address, and follow the instructions sent to your inbox to reset your password.

Where can I view my billing history?

Navigate to Billing & Payments and select "Billing History" to view all invoices and transactions.

How do I integrate the API with my application?

Refer to our API Integration Guide for detailed steps, sample code, and authentication methods.

What are the support hours?

Our support team is available from Monday to Friday, 9 AM–6 PM (UTC). You can also submit a ticket anytime, and we’ll respond within 24 hours.

Can I upgrade my plan later?

Yes, you can upgrade or downgrade your subscription at any time from the Account Management page.