TechSupportGuru
Lead Technical Support Specialist & System Administrator
Dedicated and results-oriented tech support professional with over 7 years of experience in troubleshooting complex technical issues, managing IT infrastructure, and providing exceptional customer service. Passionate about leveraging technology to solve problems and improve user experience. Always eager to learn and adapt to new technologies.
Contact Information
Email: techsupportguru@example.com
Phone: +1 (555) TECH-GURU
Location: Silicon Valley, CA
Status & Availability
Status: Online
Availability: Mon-Fri, 9 AM - 6 PM PST
Response Time: Average 15 minutes for urgent issues.
Expertise
Primary Skills:
- Network Administration
- System Security
- Cloud Computing (AWS, Azure)
- Virtualization (VMware, Hyper-V)
- Hardware Troubleshooting
- Software Deployment
- Customer Support
- Scripting (Bash, PowerShell)
Support History
Resolved Tickets: 12,500+
Customer Satisfaction: 98%
Years in Service: 7+