Community Support

Frequently Asked Questions

How do I reset my password?

To reset your password, navigate to the login page and click on the "Forgot Password?" link. Follow the instructions sent to your registered email address to set a new password.

What are the system requirements?

Our platform is web-based and compatible with most modern browsers (Chrome, Firefox, Safari, Edge). For optimal performance, we recommend a stable internet connection and a device with at least 4GB of RAM.

How can I contact customer support?

You can reach our customer support team by emailing support@example.com or by using the contact form on our website under the "Contact" page. We aim to respond within 24 business hours.

Is there a mobile app available?

Currently, we do not have a dedicated mobile application. However, our website is fully responsive and can be accessed seamlessly from any mobile device's web browser.

How do I update my profile information?

Log in to your account and navigate to the "My Profile" section. From there, you can edit and save any changes to your personal information.