Troubleshooting Guide
Use this guide to diagnose and resolve common issues.
1. Verify your internet connection.
2. Check that the server address is correct.
3. Ensure firewall settings allow outbound traffic on port 443.
4. Restart the application and try again.
1. Confirm your username and password are correct.
2. Reset your password if you suspect it’s expired.
3. Verify that two‑factor authentication is set up properly.
4. Contact the admin if your account may be locked.
1. Ensure your operating system meets the minimum requirements.
2. Update graphics drivers and system libraries.
3. Remove any conflicting plugins or extensions.
4. Check the log file located at ~/app/logs/error.log for details.
1. Close unnecessary background applications.
2. Increase allocated memory in the settings menu.
3. Run a disk cleanup to free up space.
4. Consider upgrading hardware if the issue persists.