General Support
Welcome to Our Support Center
This section provides answers to common questions and guidance on general topics. If you can't find what you're looking for, please don't hesitate to use our contact form or explore other sections of our knowledge base.
Getting Started
New to our platform? Here are some resources to help you get acquainted:
- Your First Steps with KBN - A quick guide to setting up your account and understanding the basic interface.
- Understanding Your Dashboard - Learn about the key features and functionalities available on your main dashboard.
Frequently Asked Questions (FAQ)
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM PST. We strive to respond to all inquiries within 24 business hours.
You can reset your password by visiting the login page and clicking the "Forgot Password?" link. Follow the on-screen instructions, and you'll receive an email with a link to reset your password.
Yes, you can change your subscription plan at any time. Please navigate to your 'Account Settings' page and select the 'Subscription' tab. You'll see options to upgrade or downgrade your plan.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. For enterprise plans, we also support invoicing.
Contacting Support
If you require further assistance, please do not hesitate to reach out. You can:
- Visit our Contact Us page for a detailed form.
- Send an email directly to support@example.com.
Please provide as much detail as possible regarding your issue to help us assist you more efficiently.