Troubleshooting Common Issues
Cannot Connect to the Internet
Experiencing internet connectivity issues? Follow these steps to diagnose and resolve the problem.
- Check your router and modem lights.
- Restart your network devices.
- Verify your Wi-Fi password.
- Test with a wired connection.
Software Not Responding
Is your application freezing or unresponsive? Learn how to force quit and troubleshoot performance issues.
- Close and reopen the application.
- Check system requirements.
- Update the software.
- Clear application cache.
Printer Not Printing
Trouble getting your documents onto paper? This guide covers common printer problems and solutions.
- Check printer power and cable connections.
- Ensure there is paper and ink/toner.
- Restart the print spooler.
- Update printer drivers.
Login Problems
Unable to access your account? Find solutions for forgotten passwords and account lockout issues.
- Reset your password using the recovery link.
- Check your username for typos.
- Ensure Caps Lock is off.
- Contact support if locked out.
Slow Computer Performance
Is your system running slower than usual? Discover tips to improve your computer's speed and responsiveness.
- Close unnecessary programs.
- Scan for malware.
- Free up disk space.
- Check startup programs.
Error Code XYZ-123
Encountering a specific error code? This article provides information and steps to resolve common error messages.
- Note down the exact error message.
- Search for the specific error code.
- Try the recommended solutions.
- If unresolved, contact support with the code.